Privacy Policy
Last updated: May 1, 2025
Introduction
At salusO, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
We collect information that you provide directly to us when you register on our platform, create or modify your profile, set up preferences, sign-up for or make purchases through the platform.
This information may include:
- Name, email address, and other contact information
- Health and medical information
- Login credentials
- Profile information
- Payment information
- Communications with healthcare providers
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Connect you with healthcare providers
- Generate insights and recommendations based on your health data
- Send administrative messages and communications
- Respond to your comments, questions, and requests
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data transmitted to our platform.
HIPAA Compliance
As a platform that handles protected health information (PHI), we comply with the requirements of the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, technical, and administrative safeguards to protect your PHI.
GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This means you have certain rights regarding your personal data, including:
- The right to access your personal data
- The right to rectify inaccurate personal data
- The right to erasure ("right to be forgotten")
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing of your personal data
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: